Add appointment For walk-ins and phone calls. MIRA books everything that arrives by text on its own.
The guest gets a confirmation and a reminder, exactly as if MIRA had booked it.
Cancel Book it
Add provider Their agreement decides what the business keeps, so it is set here rather than later.
They get an invite by text. Their history stays theirs if they ever leave.
Cancel Send invite
Add guest Only needed for someone who has never texted your line. Everyone who has is already here.
MIRA never messages a guest you add manually until they message first.
Cancel Add guest
Add to waitlist For someone who asked in person for a time you cannot give them.
MIRA offers the slot the moment it opens and stops after 21 days.
Cancel Add to waitlist
Log a cost Anything you paid to run the shop. MIRA's own charges are added for you.
Logged costs come off your share, which is what moves the profit figure on the overview.
Cancel Log cost
Block time Hold a chair so MIRA cannot book into it.
Guests are never told why a chair is blocked — only that the time is unavailable.
Cancel Block it
Invite someone Give a person access to this dashboard. Providers do not need this — they get their own app.
Email Role Manager Front desk A manager runs the shop day to day. Only the owner can change agreements or close the business. Can see revenue, costs and margins No Yes
Only the owner can grant access to money. That permission is never inherited by default.
Cancel Send invite
Edit role Change what this person can reach.
Role Manager Front desk Provider Can see revenue, costs and margins No Yes A provider always sees their own earnings, whatever this is set to.
Changes take effect the next time they load the dashboard.
Cancel Save role
Update payment method The card Lucien AI charges on the first of the month.
Your current card, VISA ending 4242, expires on 1 October. If it lapses MIRA stops answering your line until a valid card is on file.
In the live dashboard this opens your payment provider's own secure form. Card numbers are never entered into or stored by MIRA.
This is a demo — no card details are collected and nothing is sent anywhere.
Cancel Save card
Edit service Price, length, and what it consumes. The cost columns recalculate from this.
Changing the length changes the chair-time cost, which changes what the service leaves.
Cancel Save service
Add a material What you buy and how far a pack goes. That ratio is what reaches each service.
Every service using this material recalculates the moment you save.
Cancel Add material
Add a fixed cost Anything you pay whether the chairs are busy or empty.
Fixed costs are divided by your open chair-hours, so adding one raises the cost of every appointment.
Cancel Add cost
Set opening hours The outer limit of what MIRA can book on this day.
Providers can open less than this, never more.
Cancel Save hours
Add a break Time held closed across every chair.
MIRA books nothing during a break and tells guests the time is unavailable, not why.
Cancel Add break
Add a closure A day that does not follow the weekly pattern.
MIRA tells anyone who texts on a closed day and offers the next day you are open.
Cancel Add closure
New ticket For things only Lucien AI can fix. Guest questions go to MIRA, not here.
Whatever you were looking at is attached automatically, so nobody has to ask you to reproduce it.
Cancel Raise ticket
Feedback link & QR Share this anywhere. Anyone with the link can leave a rating and a comment.
Feedback left through the link is not tied to an appointment, so it never affects a provider's rating.
Close
Sign-in security Your account can move money and change agreements.
MIRA keeps answering your line regardless of sign-in state.
Cancel Save
Close Lucien Faber Studio Read this before you continue.
This is not reversible from here
You have 190 appointments booked over the next 30 days and 7 guests on the waitlist. Closing stops MIRA answering immediately — those guests get no reply.
Your texting line
The number is released after 30 days and cannot be recovered
Released Your records
Guests, appointments, invoices and agreements
Kept, read-only Business-managed providers
They lose their accounts unless they convert to independent first
3 affected Final invoice
Completed bookings up to the closing date
Prorated If you are pausing rather than closing, suspend the plan instead — it keeps your line, your data and your providers' accounts.
Export your data first.
Cancel Continue
Transfer provider Move the business relationship. Nothing about their record is destroyed.
Transfer to Search for a business on MIRA… Northside Grooming Eastview Barbers Effective date Existing appointments Keep here until the date, then stop Move with them
Calendar and booking history
Recorded against your business, not the person
Stays with you Guest history at your shop
Recorded against your business, not the person
Stays with you Their provider profile and ID
The person, not the relationship
Travels with them If their seat is business managed, the MIRA account belongs to you. On transfer they start a new account at the receiving shop unless they convert to an independent seat first.
The receiving business must accept before anything happens.
Cancel Start transfer
Remove provider from the business This ends the working relationship. It cannot be undone from here.
Before you continue
They have 46 appointments booked over the next six days worth $3,100 that guests have already paid for or committed to. Removing them does not cancel those — you will need to move or cancel each one.
Their guest history here
118 guests, 742 appointments
Stays with you Their MIRA seat
Business managed — billing stops at the end of the cycle
Released Outstanding balance
Splits never accumulate, so nothing is owed
$0 Consider Offboarded status instead — it keeps the record active and reversible.
Cancel Remove
Deposit rules When MIRA asks a guest to put something down before it will book them.
Who gets asked Nobody — deposits off Guests who have missed twice in 90 days Guests who have missed once in 90 days Every first-time guest MIRA never asks a guest who has not given you a reason to How much $10 $20 $30 Half the service price Comes off their bill if they turn up Kept after 10 minutes 20 minutes Only if they never arrive MIRA texts them before it keeps anything
A deposit is not a fine. It comes off the bill of every guest who turns up, so the only people who ever lose it are the ones who were going to cost you the chair anyway.
Changing this only affects future bookings. Deposits already held keep the rules they were taken under.
Cancel Save rules
Run collection now Charge every provider who owes rent this cycle, ahead of Friday.
Nina Brooks
Booth rental · VISA •••• 8821
$250.00 Ava Cole
Chair rental · declined twice
$180.00 Marco and Lucien are on splits, so nothing accumulates for them — the business's share already came out of each completed appointment.
A failed charge never blocks a provider from working — it comes back to you as a decision.
Cancel Charge $430