Every number here is measured against your own past, not against other barbers. When enough providers are on MIRA, marketplace comparison will be added.
All businesses86 appointments across both chairs · per-shop splits are noted on each row
Every number is counted from your own appointments and compared with your own past. There is no marketplace comparison yet — it needs far more providers before it would mean anything.
Your numbers
Last 30 days vs the 90 before
MetricNowBeforeChange
Guest rating
4.6★
4.4★
+0.2
41 ratings across both chairs — 4.7★ at Lucien Faber, 4.3★ at Northside. Returning guests average 4.8★, first-timers 4.1★.
Booked again within a week
78%
61%
+17 pts
Your strongest number. 22 of 50 return bookings came from MIRA's two-day follow-up.
Guests who came back
71%
76%
−5 pts
Still the highest in the shop — but down from 76%. The whole decline is first-time guests; your regulars are steady. The shop sees the same number with the same note.
How full your chairs were
78%
74%
+4 pts
81% at Lucien Faber, 64% at Northside — 78% across the two. Tue, Wed, Fri and Sat are effectively full; Thursday at 42% is the only real slack.
Reaches you per guest
$48
$50
−$2
$53 at Lucien Faber, $36.20 at Northside after rent and seat — $48 blended. It dipped because Northside is a bigger share of your month than it was.
Reaches you per hour worked
$66
$64
+$2
Cancellation rate
8%
6%
+2 pts
Most happen inside 24 hours. Chris Malone and Mark Rivera account for four of the nine.
No-show rate
3%
3%
No change
Rating by service
From guest ratings, last 90 days
Executive cut
4.9★
31 ratings
Best
Beard trim
4.8★
24 ratings
Strong
Fade + beard
4.7★
44 ratings
Strong
Skin fade
4.2★
26 ratings
Lowest
Your busiest service and your weakest rating. Three of four 3★ ratings were fades after 6:00pm.
These come from the star rating each guest leaves after their appointment. MIRA can't tell you why a fade rated low — only when it happened and who gave it.
The pattern in your low ratings
Every rating under 4★, last 90 days
Greg Tanaka · 3★
Skin fade, 7:15pm — never rebooked
Apr
Marcus Reid · 3★
Skin fade, 6:45pm — one visit only
Jun
Sam Oduya · 3★
Skin fade, 7:00pm — rebooked once, then stopped
Jul
Nadia Faris · 3★
Beard trim, 11:00am — the only one not in the evening
Aug
Four low ratings in ninety days is a good record. But three of the four share a time of day and a service, and all three guests stopped booking.