For spas and treatment rooms
An empty room is a therapist paid to wait
A no-show at a spa is not one lost booking. It is a room sitting idle and a therapist on the clock with nothing to do. That is the cost most booking software never shows you.
What a quiet room actually costs
60–90 min
per treatment
Long appointments mean fewer of them a day, so each one carries more of the day's revenue.
2 costs
not one
The lost treatment and the paid hour behind it. A gap in a spa diary is more expensive than a gap in a barber's.
$6,500
a year
What one repeat no-show is worth if nothing changes. MIRA flags the pattern long before that.
What MIRA does about it
1. Confirms before the day starts
Every booking gets confirmed, so a no-show turns into an early signal rather than an empty room discovered at the hour.
2. Refills the room from the waitlist
A cancellation goes to the guests waiting for that treatment while the slot can still be sold.
3. Tells you who is worth protecting
It also works the other way: the guests who rebook, tip and refer get flagged as worth keeping, not just the ones who cost you.
What spa owners ask
Our treatments need consultation first.
MIRA can book the consultation, hold a provisional slot, or simply take the enquiry and hand it to you — whichever your treatment actually requires.
We have several therapists with different skills.
Bookings go against the therapists who actually offer that treatment and are actually free, not the first open slot in the diary.
Is texting appropriate for our clients?
It is the channel they already use to ask you questions. MIRA keeps the tone you set, and anything sensitive goes to a person.
Priced per therapist, not per room
$50 a month for each therapist working, plus $0.75 per confirmed booking. No setup fee, no contract.
Calculate your lossSee it with a spa's numbers
Open the dashboard demo — no signup, no card — or work out what interruptions cost your own business.